Welcome to Amanda’s semi-regular blog, where she writes about how to improve business profitability
Why are we so afraid of difference?
I recently engaged in the services of a virtual assistant. I had two really great candidates to choose from in the final lineup, and quite honestly could have engaged either one of them. In order to make a decision, I decided to pick the one that was least like me. Whilst it’s often tempting to recruit people like us, from a business and productivity point of view, recruiting for difference is often the smarter move.
Going the extra mile
Some years ago I found myself on a project in crisis. If it could go wrong, it had. If we accept my premise, that the productivity culture of an organization lies at the intersection of people, process and price, this organization was in trauma.